Citizen Services
PQRSD REPORTS 2022
TITULO TAMAÑO FECHA SEGUIMIENTO A LOS CANALES DE INFORMACION AL SERVICIO AL CIUDADANO CUARTO TRIMESTRE 2022 329 KB 10-01-2023 INFORME CONSOLIDADO PQRSD Y QUEJAS AMBIENTALES VIGENCIA AÑO 2022 […]
PQRSD REPORTS 2021
TITLE SIZE DATE REPORT MONITORING COMMUNICATIONS PLAN FOURTH QUARTER AND VALIDITY 2021 231 KB 07-01-2022 EXTERNAL CUSTOMER SATISFACTION MEASUREMENT REPORT FOURTH QUARTER 2021 922 KB 07-01-2022 […]
PQRSD REPORTS 2020
TITLE SIZE DATE REPORT FOLLOW-UP COMMUNICATIONS PLAN – FOURTH TRIMESTER 2020 508 KB 04-02-2021 CONSOLIDATED REPORT PQRSD EFFECTIVE YEAR 2020 1 MB 04-02-2021 CONSOLIDATED PQRSD VALIDITY YEAR […]
STRATEGY citizen services
TITLE DATE SIZE STRATEGY AND SERVING THE CITIZEN ATTENTION CORPOGUAJIRA 2019 1,45 MB 18-06-2019
PQRSD REPORTS 2019
TITLE SIZE DATE CONSOLIDATED REPORT PQRSD 2019 – DECEMBER 2019 1 MB 14-01-2020 MEASUREMENT REPORT PERCEPTION AND EXTERNAL CUSTOMER SATISFACTION – FOURTH TRIMESTER 2019 […]
judicial notifications
In accordance with the provisions of the Law 1437 of 2011, The Regional Autonomous Corporation of La Guajira has the following corporate email mailbox exclusively to receive […]
CUSTOMER SATISFACTION
REPORT TITLE DATE SIZE CUSTOMER SATISFACTION SURVEY THE SECOND QUARTER 2019 835 KB 05-07-2019 SURVEY REPORT ISSUES FACING PUBLIC HEARING 389 KB 14-05-2019 SURVEY REPORT […]
PQRSD REPORTS 2018
TITLE DATE SIZE LIST OF ENVIRONMENTAL COMPLAINTS 31 DECEMBER 2018 262 KB 31-01-2019 PQRSD REPORT CONSOLIDATED EFFECTIVE 2018 938 KB 31-01-2019 TRAZABILIDAD PQRSD EFFECTIVENESS 2018 1013 KB […]
PQRSD REPORTS
REPORT TITLE DATE SIZE PQRSD 2016 409 KB 16-03-2017 PQRSD AND ENVIRONMENTAL REPORT COMPLAINTS IN JANUARY 2017 242 KB 16-03-2017 PQRSD AND ENVIRONMENTAL REPORT COMPLAINTS MONTH […]