By: Claudia Robles Núñez

Within the framework of the institutional strategy “Corpoguajira Closer”, Regional Autonomous Corporation of La Guajira, seeks to generate spaces for dialogue and agreement with communities, in which requests are frequently received for actions that promote environmental sustainability and care for the different ecosystems of the department and at the same time contribute to the development of the environmental responsibilities of the territorial entities..

The General Secretariat team has undertaken actions that help improve the Corporation's income, to fulfill the institutional mission and advance the environmental actions demanded by the community, which are contemplated in the action plan 2016-2019 "prosperity, peace and sustainability”, one of these is the initiative “CORPOGUAJIRA TO THE PARK” that will be carried out 18 the 28 June of the 2018, and that will have the presence of officials from the different areas of the entity, who will be attending to each and every one of the users who come to the different points that will be in the main parks of the 15 municipalities of La Guajira.

This strategy seeks to receive and process requests, complaints, claims, community requests and complaints, promote the environmental activities carried out by the Corporation, receive and resolve concerns, Complaints or claims that users have regarding the water use rate, remuneration rate and environmental monitoring against liquidation, billing and collection of said obligations, brindándole la oportunidad a los usuarios, de sanear su estado de cuenta y #PonteAlDíaConElAmbiente.