CORPORATE PLANNING
PC-C-01 Caracterización de Planificación Corporativa V7	Descargar
PC-P-01 Document Control Procedure V9	Descargar
Records Control	Descargar
PGAR Formulation Procedure	Descargar
Action Plan Formulation Procedure	Descargar
PC-P-05 Project Management Procedure V7	Descargar
PC-P-06 Product Control Procedure, Service or Work Not Conforming V6	Descargar
Procedure for Identification and Assessment of Environmental Aspects	Descargar
Procedure for Identification and Evaluation of Legal Requirements and Other Requirements	Descargar
PC-PL-01 Comprehensive Solid Waste Management Plan	Descargar
Contingency Plan for the Storage of Hydrocarbons	Descargar

 

 

 

 

 

COMMUNICATIONS AND ATTENTION TO THE CITIZEN
CA-C-01 Caracterización Proceso Comunicaciones V8	Descargar
Communications Procedure	Descargar
Petitions Procedure, Quejas, Reclamos, Suggestions and Complaints	Descargar
Environmental Complaints Attention Procedure	Descargar
Citizen Attention and Service Strategy	Descargar

 

 

 

 

 

ICT MANAGEMENT
ICT Management Characterization	Descargar
WEB Portal Administration Procedure	Descargar
Users Management	Descargar
Technical Support to ICTs	Descargar
Backups	Descargar